Terms of Service

Effective Date: May 21, 2026

Welcome to Fresh Start Cleaning & Removal (“Company,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your use of our website and services. By accessing our website or scheduling services with us, you agree to these Terms.

If you do not agree with these Terms, please do not use our services or website.

1. Services Provided

Fresh Start Cleaning & Removal provides services including, but not limited to:

  • Residential cleaning
  • Vehicle and RV interior cleaning
  • Junk removal
  • Lawn care and property maintenance
  • General labor and related property services

Services may vary based on availability, location, weather conditions, equipment, and staffing.

2. Estimates & Pricing

All estimates provided by Fresh Start Cleaning & Removal are based on information available at the time of quoting.

Final pricing may change due to:

  • Additional labor requirements
  • Unexpected conditions
  • Excessive debris or clutter
  • Weight or volume increases
  • Hazardous or restricted materials
  • Property accessibility issues

We reserve the right to adjust pricing after on-site inspection.

3. Scheduling & Appointments

Appointments are scheduled based on availability.

We reserve the right to:

  • Reschedule services
  • Refuse service
  • Cancel appointments due to:
    • Unsafe conditions
    • Weather
    • Equipment failure
    • Staff limitations
    • Customer misconduct

Customers are responsible for ensuring safe and legal access to the property.

4. Payments

Payment is due upon completion of services unless otherwise agreed in writing.

Accepted payment methods may include:

  • Cash
  • Credit/debit cards
  • Electronic payments
  • Invoices

Failure to provide payment may result in:

  • Service refusal
  • Collection efforts
  • Additional fees permitted by law

5. Cancellations & Rescheduling

Customers should provide at least 24 hours notice for cancellations or rescheduling requests.

Repeated cancellations or no-shows may result in refusal of future services.

Deposits, if required, may be non-refundable unless otherwise stated.

6. Junk Removal Restrictions

Fresh Start Cleaning & Removal does NOT remove or transport:

  • Hazardous waste
  • Chemicals
  • Paint
  • Asbestos
  • Biohazards
  • Medical waste
  • Explosives
  • Illegal materials
  • Fuel or propane tanks
  • Toxic substances

Customers are responsible for identifying hazardous materials before service begins.

We reserve the right to refuse removal of any item deemed unsafe or prohibited.

7. Property Conditions

Customers are responsible for:

  • Securing valuables
  • Removing fragile items
  • Providing accurate information regarding the property and requested work

We are not responsible for:

  • Pre-existing damage
  • Hidden damage
  • Structural weaknesses
  • Damage caused by improperly installed fixtures or furniture
  • Normal wear and tear

8. Cleaning Services Disclaimer

While we strive to provide high-quality cleaning services, results may vary depending on:

  • Surface condition
  • Age of materials
  • Existing stains or damage
  • Environmental conditions

We do not guarantee complete stain removal or restoration of heavily damaged surfaces.

9. Lawn Care & Outdoor Services

Outdoor services may be affected by:

  • Weather conditions
  • Soil conditions
  • Seasonal limitations
  • Equipment availability

Fresh Start Cleaning & Removal is not responsible for delays caused by weather or circumstances beyond our control.

10. Limitation of Liability

To the maximum extent permitted by law:

Fresh Start Cleaning & Removal shall not be liable for:

  • Indirect damages
  • Incidental damages
  • Consequential damages
  • Lost profits
  • Property conditions outside our control

Our maximum liability for any claim shall not exceed the amount paid for the specific service provided.

11. Right to Refuse Service

We reserve the right to refuse or discontinue services for any reason, including but not limited to:

  • Unsafe environments
  • Threatening behavior
  • Illegal activity
  • Unsanitary or hazardous conditions
  • Misrepresentation of service needs

12. Website Use

Users agree not to:

  • Use the website for unlawful purposes
  • Attempt unauthorized access
  • Copy or reproduce website content without permission
  • Interfere with website functionality

We reserve the right to restrict or terminate access to our website at any time.

13. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of third-party sites.

14. Intellectual Property

All website content, logos, graphics, text, and branding are property of Fresh Start Cleaning & Removal unless otherwise stated.

Unauthorized use or reproduction is prohibited.

15. Indemnification

You agree to indemnify and hold harmless Fresh Start Cleaning & Removal from any claims, damages, liabilities, or expenses arising from:

  • Your misuse of services
  • Violation of these Terms
  • Unsafe property conditions
  • Misrepresentation of materials or work requested

16. Governing Law

These Terms shall be governed and interpreted under the laws of the State of Michigan, without regard to conflict of law principles.

17. Changes to Terms

We reserve the right to modify these Terms at any time.

Updated Terms will be posted on this page with a revised effective date.

Continued use of our website or services after updates constitutes acceptance of the revised Terms.

18. Contact Information

If you have questions regarding these Terms of Service, contact:

Fresh Start Cleaning & Removal
Negaunee, Michigan
Email: info@freshstartcnr.com
Phone: (906) XXX-XXXX