Terms of Service

Effective Date: May 20, 2026

Welcome to Fresh Start Cleaning & Removal LLC (“Company,” “we,” “our,” or “us”). By accessing our website, requesting a quote, scheduling services, or using our services, you agree to these Terms of Service. If you do not agree to these terms, please do not use our website or services.

1. Services

Fresh Start Cleaning & Removal LLC provides property and cleaning-related services including, but not limited to:

  • Residential cleaning
  • Vehicle and RV interior cleaning/detailing
  • Lawn care and yard maintenance
  • Junk removal and hauling
  • Property cleanup services

Services may vary depending on availability, location, weather conditions, equipment availability, staffing, and safety concerns.

We reserve the right to refuse or discontinue service at our discretion.

2. Quotes & Estimates

All estimates provided by Fresh Start Cleaning & Removal LLC are based on the information available at the time of quoting.

Final pricing may change if:

  • Property conditions differ from those described
  • Additional labor or time is required
  • Additional services are requested
  • Hazardous or difficult conditions are discovered onsite

Customers will be notified whenever possible before additional charges are applied.

Quotes are not guaranteed unless confirmed in writing.

3. Scheduling

Appointments are scheduled based on availability.

While we strive to arrive within scheduled timeframes, delays may occur due to:

  • Weather
  • Traffic
  • Previous job delays
  • Equipment issues
  • Emergencies
  • Unsafe working conditions

Fresh Start Cleaning & Removal LLC reserves the right to reschedule services if necessary.

4. Cancellations & Rescheduling

Customers may cancel or reschedule appointments with reasonable notice.

We reserve the right to charge cancellation fees for:

  • Repeated last-minute cancellations
  • No-show appointments
  • Jobs canceled after significant preparation or travel

Repeated cancellations may result in refusal of future service.

5. Payments

Payment is due upon completion of services unless otherwise agreed in writing.

Accepted payment methods may include:

  • Cash
  • Credit/Debit Cards
  • Digital payment applications

Failure to pay for services may result in:

  • Late fees
  • Collection efforts
  • Refusal of future services

Customers are responsible for all authorized charges related to services performed.

6. Customer Responsibilities

Customers agree to:

  • Provide accurate information about requested services
  • Ensure safe and legal access to the property
  • Secure pets before service begins
  • Remove valuable or fragile items when necessary
  • Inform us of any hazards, damages, or special conditions

Fresh Start Cleaning & Removal LLC is not responsible for delays, damages, or incomplete work caused by unsafe or inaccessible conditions.

7. Junk Removal Restrictions

Fresh Start Cleaning & Removal LLC does not remove, transport, or dispose of:

  • Hazardous chemicals
  • Biohazard materials
  • Medical waste
  • Explosives
  • Flammable materials
  • Illegal items
  • Materials restricted by law

Customers are solely responsible for ensuring items are safe and legal for removal.

We reserve the right to refuse any item deemed unsafe or prohibited.

8. Property Condition & Pre-Existing Damage

Customers acknowledge that:

  • Older surfaces, fixtures, materials, carpets, paint, flooring, and vehicle interiors may contain pre-existing wear or damage
  • Cleaning or removal services may reveal hidden defects or damage not previously visible

Fresh Start Cleaning & Removal LLC is not liable for:

  • Pre-existing damage
  • Wear and tear
  • Structural weaknesses
  • Material failures
  • Damage caused by improper installation or deterioration

9. Limitation of Liability

To the maximum extent permitted by law, Fresh Start Cleaning & Removal LLC shall not be liable for:

  • Indirect damages
  • Consequential damages
  • Lost profits
  • Delays outside our control
  • Property issues caused by pre-existing conditions
  • Damages resulting from inaccurate customer information

Any concerns regarding completed services must be reported within 48 hours of service completion.

Our total liability for any claim shall not exceed the amount paid for the specific service involved.

10. Satisfaction Policy

Fresh Start Cleaning & Removal LLC strives to provide quality service.

If you are dissatisfied with a completed service, please contact us within 48 hours so we may review the concern and attempt a reasonable resolution.

We do not guarantee refunds in all situations.

11. Website Use

By using this website, you agree not to:

  • Use the website for unlawful purposes
  • Attempt unauthorized access to systems or data
  • Distribute malware or harmful code
  • Submit false or misleading information
  • Interfere with website operation

We reserve the right to restrict or terminate access to the website for misuse.

12. Intellectual Property

All website content including:

  • Logos
  • Branding
  • Graphics
  • Text
  • Images
  • Website design

is owned by Fresh Start Cleaning & Removal LLC unless otherwise stated.

Content may not be copied, reproduced, distributed, or used without written permission.

13. Privacy

Information submitted through our website or contact forms is subject to our Privacy Policy.

By using our website or services, you consent to the collection and use of information as described in our Privacy Policy.

14. Third-Party Services & Links

Our website may contain links to third-party websites or services.

Fresh Start Cleaning & Removal LLC is not responsible for:

  • Third-party content
  • External websites
  • Privacy practices
  • Third-party services or products

Use of third-party sites is at your own risk.

15. Service Area Limitations

Services are only available in approved service areas.

Additional travel fees may apply outside standard service zones.

16. Weather & Outdoor Services

Outdoor services such as lawn care, vehicle, RV, hauling, and cleanup may be delayed or canceled due to:

  • Rain
  • Snow
  • Severe weather
  • Unsafe environmental conditions

Fresh Start Cleaning & Removal LLC reserves the right to determine whether conditions are safe for work.

17. Indemnification

Customers agree to indemnify and hold harmless Fresh Start Cleaning & Removal LLC from any claims, damages, liabilities, costs, or expenses arising from:

  • Unsafe property conditions
  • Customer negligence
  • Improper disposal requests
  • Violations of law
  • Breach of these Terms

18. Governing Law

These Terms of Service shall be governed by and interpreted under the laws of the State of Michigan, without regard to conflict of law principles.

19. Changes to Terms

Fresh Start Cleaning & Removal LLC reserves the right to update or modify these Terms of Service at any time.

Updated versions will be posted on this page with a revised effective date.

Continued use of the website or services after updates constitutes acceptance of the revised Terms.

20. Contact Information

If you have questions regarding these Terms of Service, please contact:

Fresh Start Cleaning & Removal LLC
Email: info@freshstartcnr.comPhone: (906) 936-8675
Website: freshstartcnr.com