1. Information We Collect
We may collect personal information you voluntarily provide to us, including:
- Full name
- Phone number
- Email address
- Service address
- Billing information
- Photos or descriptions related to requested services
- Any information submitted through contact forms, estimates, or service requests
We may also automatically collect limited technical information, including:
- IP address
- Browser type
- Device information
- Website usage data
- Cookies and analytics information
2. How We Use Your Information
We use your information to:
- Provide cleaning, junk removal, lawn care, and related services
- Respond to inquiries and estimate requests
- Schedule appointments
- Process payments and invoices
- Communicate regarding services or updates
- Improve our website and customer experience
- Maintain business records
- Comply with legal obligations
We may also use contact information to send occasional promotions or service updates. You may opt out of marketing communications at any time.
3. How We Share Information
We do not sell or rent your personal information.
We may share information with trusted third parties only when necessary to operate our business, including:
- Payment processors
- Website hosting providers
- Email or communication platforms
- Scheduling or invoicing software
- Legal authorities when required by law
These third parties are only permitted to use information as necessary to provide services on our behalf.
4. Cookies & Tracking Technologies
Our website may use cookies, analytics tools, and similar technologies to improve functionality and analyze website traffic.
Cookies may help us:
- Understand visitor behavior
- Improve website performance
- Remember preferences
- Provide a better user experience
You may disable cookies through your browser settings, though some features of the site may not function properly.
5. Data Security
We implement reasonable security measures to protect your information from unauthorized access, misuse, or disclosure.
However, no internet transmission or electronic storage method is completely secure, and we cannot guarantee absolute security.
6. Retention of Information
We retain personal information only as long as necessary to:
- Provide services
- Maintain records
- Resolve disputes
- Comply with legal requirements
7. Your Rights & Choices
Depending on applicable laws, you may have the right to:
- Request access to your personal information
- Correct inaccurate information
- Request deletion of your data
- Opt out of marketing communications
To exercise these rights, contact us using the information below.
8. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those websites.
9. Children’s Privacy
Our services and website are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.
Continued use of our website or services after changes are posted constitutes acceptance of the updated policy.
11. Contact Information
If you have questions about this Privacy Policy or your personal information, please contact:
Fresh Start Cleaning & Removal
Negaunee, Michigan
Email: info@freshstartcnr.com
Phone: (906) XXX-XXXX